Meet The Team


With Janene’s valued experience in all facets of travel, including wholesale travel expert for the  Asian, Pacific and USA regions and her 10 years as Australia and New Zealand Sales and Marketing Manager position with an international airline, our customers have almost all real time knowledge offered at once.. Janene has personally had 32 years experience in travel arrangements for sporting organizations, in particular international  tournaments, ensuring a timely scheduled precise travel arrangements of all participants, including players, ( and their special luggage requirements), tournament officials, media and associated travellers.  A regular visitor to the United States, Asia, The Pacific and Eastern Europe in particular, her extensive knowledge allows her to tailor make (Bespoke Tours) itineraries specifically designed for her valued Clients.


Whilst Erik is not involved in the day to day retail sales, his expertise in financial and marketing management is the area he is responsible for at The Travel Store. From a public awareness point of view, the team at The Travel Store recognize the important aspect of our direct involvements and support of community organisations and events. Erik is a member of a number of our Community organziations. He has travelled the world extensively for both business and pleasure, and fluently speaks 5 languages.


A long time valued member of the The Travel Store Team, Denise brings with her over 30 years of corporate retail and leisure sales experience and a good sense of humour to keep the office alive at all times. Denise’s travel includes Europe,  Asia, India and the South Pacific and working experience in Thailand. Having travelled the Danube and sailed the large ships, her experience is vast. Her Corporate knowledge of China in particular is among the best!




生長於香港, 曾經在旅遊和酒店業任職近10年, 我熱愛旅遊, 更喜歡幫助別人透過旅行去體驗不同國家的地理風景和文化的樂趣。

我和我的家人生活在Balwyn North已十三年,兩年前我們搬到了樹木繁茂的Templestowe區。 加盟 The Travel Store旅行社, 確實能夠為客戶提供高品質的服務而感到自豪, 因為它是一家經驗豐富及口碑優良的旅行社。

最難忘的個人旅行經歷是在1983年參觀宏偉的北京故宮, 雖然有點擠擁, 對於旅客來說,它是一個不能錯過的旅遊觀光點。

I was born in Hong Kong and have been in the travel and hotel industry for nearly 10 years. I have a true passion for travelling and love to help others experience the fun of travelling, other countries and their cultures.

After living in Balwyn North for over 13 years, my family moved to leafy Templestowe a couple years ago. I feel proud in joining The Travel Store because it will enable me to provide a high standard of service to all customers. The Travel Store – offering many years of experience as a Team.

My unforgettable travel experience is The Forbidden City, Beijing in 1983. It is still a must see for all travellers, even though a little crowded!